Terms of Service

1. Acceptance of Terms

By accessing and using Leather Boutique's website (www.leatherboutique.com) and services, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our services.

2. Use of Service

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Use our services in any way that violates any applicable law or regulation
• Engage in any fraudulent or deceptive practices
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our services
• Use our services to transmit harmful or malicious code
• Impersonate any person or entity or misrepresent your affiliation

3. Account Registration

To access certain features of our services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

4. Product Information and Availability

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

5. Orders and Payment

When you place an order with us:

• All orders are subject to acceptance and product availability
• We reserve the right to refuse or cancel any order for any reason
• Payment must be received in full before order processing begins
• Prices are listed in South African Rand (ZAR) and include VAT where applicable
• We accept major credit cards and other payment methods as indicated on our website
• You authorize us to charge your selected payment method for the total amount
• Order confirmation does not guarantee product availability or price accuracy

6. Pricing and Taxes

All prices are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error on your order, we will notify you and give you the option to confirm the order at the correct price or cancel it. Applicable taxes are calculated and added at checkout.

7. Shipping and Delivery

Shipping and delivery terms:

• Delivery times are estimates and not guaranteed
• Risk of loss and title for items purchased pass to you upon delivery to the carrier
• We are not responsible for delays caused by courier services or circumstances beyond our control
• Shipping costs are calculated based on destination, weight, and delivery speed
• International shipping may be subject to customs duties and import taxes

8. Returns and Refunds

Our returns and refunds policy includes:

• Products may be returned within 30 days of receipt in original condition
• Items must be unused, unworn, and in original packaging with all tags attached
• Proof of purchase is required for all returns
• Refunds will be processed to the original payment method within 7-14 business days
• Shipping costs are non-refundable unless the return is due to our error
• Custom or personalized items cannot be returned unless defective

For detailed return instructions, please visit our Returns & Exchanges page or contact customer service.

9. Intellectual Property

All content on our website, including text, images, logos, graphics, videos, and software, is the property of Leather Boutique or its licensors and is protected by South African and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

10. User Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content. You represent that you own or have the necessary rights to the content you submit and that it does not violate any third-party rights or applicable laws.

11. Limitation of Liability

To the fullest extent permitted by law, Leather Boutique shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of or inability to use our services. Our total liability for any claim arising out of these terms shall not exceed the amount you paid for the product or service in question.

12. Indemnification

You agree to indemnify, defend, and hold harmless Leather Boutique, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising out of or related to your use of our services, violation of these terms, or infringement of any third-party rights.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

14. Dispute Resolution

In the event of any dispute, you agree to first contact us to attempt to resolve the matter informally. If we cannot reach a resolution within 30 days, either party may pursue formal dispute resolution through arbitration or the courts as outlined in the governing law section.

15. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the modified terms.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.

17. Contact Information

If you have any questions about these Terms of Service, please contact us: